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Frequently asked questions


Use our branch locator tool to see your branch’s bank hours.


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在线免费观看BMO does not send unsolicited emails or text messages asking for confidential information, such as your password, PIN, access code, credit card, debit card or account numbers.

Please report any suspicious email, text message or website to us at .

If you believe you have been a victim of fraud or have suspicious transactions in your account, please contact us.

在线免费观看For more information about Phishing and Fraud, .


在线免费观看Once you receive it in the mail, please visit and enter your card number.


在线免费观看The Government of Canada provides for recurring Government of Canada benefit payments, including some provincial and territorial benefit programs administered by the Canada Revenue Agency. If you’ve signed up for direct deposit, payments will be automatically deposited into your bank account on these dates.


Our page can help you find the best option whether you need to borrow for a home renovation, vacation, car or RRSP top-up.


To see our current interest rates for mortgages, BMO credit cards, bank accounts, RRSPs and more, visit .


BMO's current prime rate is %


在线免费观看BMO uses advanced fraud detection systems to protect our customers from unauthorized transactions in Canada and around the world. Our fraud detection systems along with CHIP and PIN technology keep our customer’s credit card information secure while they are travelling.


The easiest way to order cheques is to sign on to BMO Online Banking and follow these steps:

  1. Click My Accounts.
  2. Select your Bank Account.
  3. Click Order Cheques. For Small Business customers, click Re-Order Cheques.
  4. Follow instructions.

在线免费观看Please note: only accounts with cheque writing privileges can order cheques.


To set up direct deposits for your pay, download the BMO and follow these steps:

  1. Complete the form online.
  2. Save or print the form.
  3. Attach a void cheque or include your account number, financial institution number and branch transit number.
    • You can find this information on your cheques or by signing on to Online Banking.
    • Click My Accounts.
    • Select your bank account. You will find the information in the blue box.
  4. Send the completed form to the payer.


Check out these helpful tips on how to .


Canada Pro is an Ontario Trillium Benefit payment, iss​ued by the Canada Revenue Agency on behalf of the province of Ontario. To find out more about this payment, .


For Wire Payments in Canadian Dollars, BMO’s SWIFT BIC code is: BOFMCAM2

For Wire Payments in USD: PNBPUS3NNYC

for more information on receiving Wire Payments.


Visit our page to see what ID, documents and other info you need to bring along.

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Our feature helps verify your identity quicker and easier!

Specialized inquiries


For all BMO credit card inquiries.

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For all inquiries about investing.


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Consumer Collections

在线免费观看Monday to Friday: 7 am to 10 pm ET

Saturday: 8 am to  4 pm ET

Sunday:  1 pm to 8 pm ET


Professional Card

在线免费观看Monday – Friday: 8am-8pm ET

Corporate Card

Monday – Friday: 8am-8pm ET


Online Fraud Reporting

Chief Privacy Officer


Outside Canada and the Continental U.S:

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